What do I do when…
The support in the EHCP isn’t happening
The plan says one thing, the reality is another. That gap is the council’s responsibility to close.
Your rights
- The council has a legal duty to make sure the support in section F of the plan is provided. This duty stays with the council even when school delivers it.
- A lack of funding or staff isn’t a lawful reason for it not to happen.
What to do
- Note what’s missing, and since when.
- Ask school in writing what is being delivered, by whom and how often.
- Write to the council’s SEN team about its duty, asking for the support to be in place by a set date.
- If nothing changes, get advice. IPSEA has model letters, and a solicitor can send a formal letter before action.
- If the plan no longer fits, ask for an early review.
How Aro helps
Aro tracks promises and spots when they’re overdue, then drafts the letter reminding the council of its duty.
Who can help
- NationalIPSEAFree, independent legal advice on SEND law, EHCPs and tribunal appeals, with model letters.
- NationalSOSSENFree legal advice on special educational needs, including EHCPs and appeals.
- HertfordshireHerts SENDIASSFree, impartial advice on SEND, EHCPs and disagreements with school or the council.01992 555 847 · info@hertssendiass.org.uk
Official guidance
This guide is general information about the law in England, written by a parent. It isn’t legal advice, and every situation is different. For advice about your child, contact SENDIASS or IPSEA. Last checked October 2026.