What do I do when…
School is asking for medical evidence
Getting a GP appointment just to prove your child was unwell isn’t realistic, and usually it isn’t needed.
Your rights
- Government attendance guidance says schools shouldn’t routinely ask for medical evidence when a child is off sick. Usually they should accept your word.
- If they have a genuine reason to doubt it, they can ask for evidence, but it should be proportionate. It doesn’t have to be a GP letter: an appointment card, a prescription or a letter from a professional can be enough.
- Anxiety and other mental health needs count as illness.
What to do
- Tell school each day your child is off, and why. Keep your own note too.
- Ask school, in writing, to record the absences as illness (code I).
- Share what you already have, such as appointment letters, referrals and reports.
- If they still insist, ask what their genuine doubt is.
- Ask for a meeting about support, not just attendance.
How Aro helps
Aro keeps your letters, reports and daily notes together, so the evidence is ready when school asks.
Who can help
- HertfordshireHerts SENDIASSFree, impartial advice on SEND, EHCPs and disagreements with school or the council.01992 555 847 · info@hertssendiass.org.uk
- NationalNot Fine in SchoolParent-led support and information for families of children struggling to attend school.
- HertfordshireSchool NursingSupport with physical and emotional wellbeing, sleep, toileting, eating and behaviour. Parents can also text the ChatHealth Parentline (ages 5 to 19).0300 123 7572
- NationalContactNational charity for families with disabled children. Advice on benefits, education and more.0808 808 3555
Official guidance
This guide is general information about the law in England, written by a parent. It isn’t legal advice, and every situation is different. For advice about your child, contact SENDIASS or IPSEA. Last checked October 2026.